Reference

Legal clarity for your taxi99 account

taxi99 sets out the Legal rules behind account access, wallet records and policy requests before you enter the lobby.

Account termsPrivacy requestsLocal-law accessWallet records
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taxi99 Legal clarity for your taxi99 account
CONTACT ROUTES

Where to ask about Legal terms

A clear contact path helps when a Legal question concerns your account rather than a game screen. Use the support route displayed after login for policy questions, wallet-status disputes or a request about personal data. We can point you to the relevant terms and explain which account step is needed. If you are in Makassar, the same online route applies; location does not replace the local-law check.

Team online

Policy contact

Send a Legal question through the support route inside your signed-in account. Include the subject, registered phone number and the section you need clarified, but never send your password.

Wallet records

For DANA, OVO, GoPay or QRIS record questions, attach the receipt reference or transaction date. We use those details to locate the account event without asking you to disclose a wallet PIN.

Access concern

If phone verification or account access is paused, contact support from the account path shown on the site. We may request matching details before discussing private records or changing account data.

DATA PRACTICE

How we handle policy requests

Legal handling is practical: we connect each request to the account record, apply the relevant policy and keep an audit trail of the action taken.

Account data

We use the details attached to your account to confirm ownership, manage access and respond to Legal requests. Keep your registered phone current so a policy response can reach the correct account holder.

Cookie controls

Cookies can retain sign-in state and remember page settings on your device. Clearing them may require you to verify your phone again, and your browser controls remain the place to manage stored cookies.

Security checks

A mismatch between your account details and a wallet or bank transfer record may pause an action. We use the account path and phone verification to reduce unauthorised changes.

Payment retention

DANA, OVO, GoPay, QRIS and bank transfer references may remain with the account record for operational and policy reasons. Ask support which record is connected to a specific transaction.

Change requests

You can ask us to correct account details or clarify how a record is used. Include the relevant date and account contact, then complete any ownership check requested by support.

Policy contact

For a Legal request, use the support contact shown after login and state whether you need access clarification, data correction or record handling details. We will direct the request to the suitable account route.

Legal answers before account access

These Legal answers address the searches we hear before an Indonesian account is opened. They cover local-law access, personal records, wallet references, cookies and the contact steps used for private account requests. If your situation is specific, sign in and use the policy contact route rather than sending sensitive details in an open message.

The Legal terms cover account eligibility, phone verification, privacy handling, cookies, security checks, payment records and policy contact steps. They also explain that access depends on local law, so you must confirm that the service is permitted in your location.

Access depends on local law and the eligibility checks attached to your account. Before opening an account, confirm that use is permitted where you are located. Our terms may require phone verification before account access is enabled.

Use the support path shown inside your signed-in account and describe the correction clearly. Add your registered phone number and the affected record date, but do not send a password. We may verify ownership before changing private account data.

Yes. Legal handling includes transaction references connected with DANA, QRIS, OVO, GoPay, virtual account and bank transfer activity. A receipt reference or date helps us locate the record, while wallet PINs should never be shared with support.

Phone verification helps us confirm that a request comes from the account holder before we discuss private records or alter access details. A mismatch can pause the request until the registered contact and account information are matched.

Cookies may retain sign-in state and page settings so the account path works across visits. You can manage them through your browser controls. Clearing cookies can remove the stored session and may require phone verification again.

Use the support contact displayed after login and select the policy or account-data route. State whether your concern involves access, privacy, wallet records or a correction. Include only the details needed to identify the request safely.

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